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Vice President of Clinical Operations

Bachelor's degree in healthcare administration, business administration, or a related field. A master's degree is preferred. At least 10 years of experience in clinical operations management, with a track record of success in improving patient outcomes, reducing costs, and increasing efficiency. Strong leadership and management skills, with the ability to motivate and inspire staff to achieve organizational goals. Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with internal and external stakeholders. Knowledge of healthcare regulatory and accreditation requirements. Experience with technology and data analytics in healthcare. Strategic thinking and problem-solving skills, with the ability to develop and implement effective solutions to complex challenges. Commitment to providing high-quality patient care and improving healthcare outcomes.

Duties and Responsibilities:
  • Develop and implement clinical policies, procedures, and programs that support the organization's goals, objectives, and strategic initiatives. Ensure that clinical operations are in compliance with all regulatory and accreditation requirements.
  • Develop and manage budgets for clinical operations, ensuring that resources are allocated appropriately.
  • Provide leadership and direction to clinical staff, ensuring that they have the support and resources needed to provide high-quality patient care.
  • Monitor and evaluate the effectiveness of clinical programs, making recommendations for improvement as needed.
  • Work collaboratively with other executives and department heads to ensure the smooth and effective operation of the organization.
  • Establish and maintain relationships with external partners, including healthcare providers, insurers, and community organizations.
  • Serve as a liaison between clinical staff and executive leadership, communicating important issues and developments as needed.
  • Ensure that the organization is leveraging technology and data analytics to improve clinical outcomes and operational efficiency.
  • Stay up to date on best practices and trends in clinical operations, sharing knowledge and expertise with staff and colleagues

Job Description:
Responsible for overseeing the clinical operations of a healthcare organization, ensuring that high-quality patient care is provided efficiently and effectively. They develop and implement clinical policies, procedures, and programs that support the organization's goals, objectives, and strategic initiatives. They work closely with other executives and department heads to ensure the smooth and effective operation of the organization.

Job Features:
  • Full-time - 37.5 Hours Per Week
  • Salary - Commensurate with Education and Licensure
  • Benefits Package
  • Actively Interviewing  

Compliance Specialist

Education in psychology, counseling, or a related field. Must hold a state license to practice as a professional counselor or psychologist. Demonstrated experience conducting clinical assessments and developing treatment plans. Knowledge of mental health disorders and substance abuse disorders. Ability to work collaboratively with a multidisciplinary team. Excellent communication and interpersonal skills. Strong analytical and critical thinking skills. Ability to maintain confidentiality and professionalism at all times.

 Keys Responsibilities:
Compliance Monitoring and Assessment:Conduct regular compliance reviews and assessments to evaluate adherence to laws, regulations, and internal policies.
Identify potential compliance risks and gaps and develop recommendations for remediation.
Monitor regulatory changes and industry trends to ensure compliance programs and policies remain up to date.

Policy and Procedure Management:
  • Assist in developing, implementing, and maintaining compliance policies and procedures.
    Review and update policies to align with changing regulations and best practices.
    Provide guidance to departments on interpreting and implementing compliance-related policies.

    Training and Education:
  • Develop and deliver compliance training programs to educate employees on regulatory requirements and internal policies.
    Collaborate with the training department to ensure compliance training materials are current, engaging, and effective.
    Track and monitor employee participation and completion of compliance training.

    Prepare and submit compliance reports to management, regulatory agencies, and external auditors as required.
    Maintain accurate and up-to-date documentation of compliance activities, assessments, and corrective actions.
    Track and monitor compliance-related metrics and key performance indicators (KPIs).
    Compliance Communication and Awareness:

Job Description:
The Compliance Specialist is responsible for ensuring adherence to legal and regulatory requirements, industry standards, and internal policies within an organization. This role involves conducting compliance assessments, implementing controls, and providing guidance to ensure compliance with applicable laws and regulations. The Compliance Specialist collaborates with various departments to promote a culture of compliance, mitigate risks, and support the organization's overall compliance program. Strong analytical skills, attention to detail, and a thorough understanding of relevant regulations are essential for this role.

Job Features:
  • Requirements:
    Bachelor's degree in Medical field, business or a related field. (Additional certifications in compliance, such as Certified Compliance & Ethics Professional (CCEP), CADC are a plus .)
    minimum of 3 years of experience in compliance, legal, or a related field.
    In-depth knowledge of relevant laws, regulations, and industry standards.
    Familiarity with compliance frameworks and best practices.
    High ethical standards and ability to handle confidential and sensitive information.
    Experience with compliance monitoring tools and systems is a plus.

Billing Cycle Revenue Manager

Job Description:

The Billing Cycle Revenue Manager is responsible for overseeing and managing the billing processes and revenue generation activities within an organization. This role requires a strong understanding of financial operations, revenue recognition principles, and billing systems, as well as excellent analytical and leadership skills. The Billing Cycle Revenue Manager collaborates closely with cross-functional teams, such as finance, sales, customer service, and IT, to ensure accurate and timely billing, maximize revenue generation, and improve overall financial performance.

Billing Process Management:
Develop, implement, and maintain efficient and accurate billing processes and procedures.
Monitor billing operations to ensure adherence to company policies, industry regulations, and revenue recognition standards.
Identify and implement process improvements to streamline billing cycles and enhance revenue generation.
Revenue Generation:
Analyze revenue streams and identify opportunities to optimize billing and collection procedures.
Collaborate with sales teams to ensure accurate pricing, contract terms, and billing details for new and existing customers.
Develop strategies to increase revenue, minimize revenue leakage, and reduce billing errors.

Billing System Administration:
Oversee the selection, implementation, and maintenance of billing systems and related software tools.
Work closely with IT teams to troubleshoot system issues, enhance system capabilities, and integrate billing systems with other business systems.

Data Analysis and Reporting:
Analyze billing data and financial reports to identify trends, patterns, and anomalies.
Generate regular reports on billing performance, revenue forecasts, and key performance indicators (KPIs).
Provide insights and recommendations to senior management for revenue optimization and financial decision-making.

Team Leadership:
Lead and develop a team of billing and revenue professionals, providing guidance, training, and performance evaluations.
Foster a collaborative and customer-focused work environment within the team and across departments.
Ensure compliance with company policies, ethical standards, and regulatory requirements.

Bachelor's degree in finance, accounting, or a related field (MBA preferred).
Proven experience in billing operations, revenue management, or finance.
Strong knowledge of revenue recognition principles (such as ASC 606) and billing processes.
Familiarity with billing systems and software such as (Careologic/ Qualifacts) an , such as enterprise resource planning (ERP) systems and billing automation tools
Proficient in data analysis and financial reporting using spreadsheets and business intelligence tools.
Excellent analytical, problem-solving, and decision-making skills.
Strong leadership and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Detail-oriented, with a focus on accuracy and quality of work.
Knowledge of industry regulations, compliance requirements, and best practices.
Excellent written and verbal communication skills.

Addiction Counselor

The Substance Abuse Counselor assists in facilitating screening, assessments and intakes, including referral to appropriate program(s). Facilities process, skill building and educational groups, and individual counseling sessions and assists in case management services.
  • Responsible to carry a full caseload and to keep accurate documentation required in a timely manner
  • Document all pertinent client data activity including length of activity and billing
  • Develop treatment plans with client that ensure the formulation of realistic and attainable short and long term goals
  • Maintain client records in accordance with the organizations policy and procedures and state standards
  • Provides case management services to a regularly assigned caseload of clients, ensuring clients linkage to appropriate programs and community resources
  • Observe federal regulations (42CFR) and HIPAA (Health Insurance Portability Accountability Act, 1996) governing the confidentiality of alcohol and drug abuse consumer's privacy and records
  • Ability to instruct a wide range of individuals and groups in both formal and informal environments
  • Demonstrate an understanding of the nature of substance use, abuse and addiction
  • Demonstrate strong written, oral and computer skills
  • Project a professional manner in conduct, dress and language at all times. Maintain a professional relationship with clients, ensuring boundaries and ethics are adhered to at all times
  • Performs other related duties as assigned

Training and Experience:
  • Bachelor's degree and/or Master's degree in Counseling, Psychology or closely related field
  • Minimum of three (3) years' work experience in the field of Substance Abuse/Mental Health
  • Illinois State Certified Substance Abuse Counselor (CSAC) (CADC) certification.
The South Suburban Council (SSC) is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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